At Vootrends, we strive to provide you with a seamless shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a simple and hassle-free return policy.
Free Returns
We believe in customer satisfaction, which is why we offer free returns on all eligible items. If you receive a product that doesn’t meet your expectations or has any issues, you can return it to us without incurring any return shipping charges.
5 Days Return Window
You have a generous 5-day window from the date of delivery to initiate a return. During this time, you can assess whether the product meets your needs.
How to Initiate a Return
To initiate a return, please contact us via email at support@vootrends.in within the 5-day return window. Include your order number and the reason for the return in your email.
Return Eligibility
To be eligible for a return, the following conditions must be met:
Items must be in new, unused condition and in their original packaging, with all tags attached.
The product must not have been used, altered, or damaged by the customer.
Returns should include all original accessories and documentation.
Refund Process
Once we receive your return request, we will provide you with return authorization and instructions on how to return the item. After we receive and inspect the returned item, we will process your refund within 2 business days. Refunds will be issued to the original payment method used for the purchase.
Customer Responsibility
It is the customer’s responsibility to ensure that returned items are securely packaged to prevent damage during transit.
Questions and Assistance
If you have any questions or need assistance with your return, please do not hesitate to contact us at support@vootrends.in. Our customer support team is here to help you.
We appreciate your business and thank you for choosing Vootrends. Your satisfaction is our priority, and we are committed to making your shopping experience as enjoyable as possible.
